4 Signs It’s Time to Switch Your Office Products Supplier - InteGrand
Every business needs office supplies, but that doesn’t mean that all office supply vendors are created equal. Unfortunately, many of them promise quality products at a low price and then don’t deliver.
A lot of businesses look at dealing with outside vendors as a necessary evil. But working with vendors, specifically your office products supplier, shouldn’t be a painful experience. If it is, it’s time to switch things up.
Do you think you might need a change? Here are four common signs you need a new office supply vendor:
- The cost is too high
Money is a big concern for small business owners. If you feel like you’re getting ripped off by your current supplier, odds are your instincts are right. Keep an eye on the standard prices for office supplies, and make sure the prices you’re paying are on track.
Besides product price, keep an eye out for hidden fees. Some suppliers reduce the price of their products and then overcharge you for shipping and handling to make up the difference.
- The products are poor quality
It’s not impossible to find a vendor that gives you quality products at a reasonable price. If you notice your office supplies are constantly breaking, running out or just not delivering like you need them to, it’s likely because your supplier is giving you cheap products.
A lot of suppliers settle for cheap products because they charge less for it. This makes it seem like you’re getting a good deal, but you’ll end up spending more when you have to reorder products more often.
- They have bad customer service
Good customer service is just as important as a quality product. Even if your vendor has good products at a good price, bad customer service should be a deal breaker. You need a vendor that’s always willing to go above and beyond for your business.
If you find your vendor’s customer service to be unhelpful or unreliable, stop working with them immediately. A good vendor will stop at nothing until your problem is fully solved.
- The delivery time is too long
A small business needs supplies in order to function properly, and you can’t be waiting around while your products take weeks to ship. Some office supply vendors promise quick shipping, but don’t actually deliver on time.
Make sure your supplier has a guaranteed delivery date. If your items don’t arrive on time, they should give you a full refund.
Are you ready to work with an office supplier that has your best interest in mind? Contact InteGrand today!
