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Customer Spotlight: Viking Electric Supply - InteGrand

CustomerAre you looking for greater ease, faster delivery, and better customer service when it comes to acquiring your office supplies, furniture, and printer needs? Are you unsure of where to go next? Here’s a testimony from Viking Electric Supply that might help you see why InteGrand is the perfect place to turn.

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Viking Electric Supply is an electric supply company based in the Twin Cities area (visit their site here). They have 21 locations, all of which are serviced exclusively by InteGrand for their office supply needs. Viking used to split their needs between two companies, but soon decided that using solely InteGrand was best for them. As quoted by Erin, an admin specialist at Viking: “InteGrand is nice to work with because they are local and easy to get a hold of. We always get a quick response. We don’t have to worry about getting an 800 number and being on the phone forever.”

Recently, Viking Electric Supply began going through a major switch in their computer software. They had to begin training each employee on the software—over 600 people in 21 locations! This necessitated a ton of office supplies. Erin said, “We needed pens, papers, notepads… pretty much everything. InteGrand made it easy with online ordering and we could decide what products we needed at which location.”

If you are in need of quick delivery, with InteGrand, you are in luck. Not only is InteGrand’s service effective, but our delivery is as fast as it gets: “Even our farthest location received materials in only 2 days.” Erin also added, “Their one-day turn-around makes my job so much easier.”

While large enough to service all 21 Viking locations, InteGrand remains proud of its top-quality customer service. According to Erin, “They’re just friendly. They always are. They have that small business helpfulness. They’re always there for you and are willing to go the distance.”

Read more about InteGrand here, or visit our page of promotional products to get started!

May 23, 2016 | Customer Service